Everything You Need to Win Credit Hire Disputes

From analysing insurer letters to generating case law-backed responses, CreditHire Assist streamlines your entire workflow.

LIVE Case Advice

Stuck on a tricky file? Get strategic guidance grounded in real authority. And if the system doesn't have an answer, it tells you. Rather than making one up.

TPI Correspondence Analyzer

Stop spending 30 minutes per letter working out what the insurer is actually arguing. Paste their correspondence and get an instant breakdown: every argument identified, every citation checked, every bluff exposed.

BHR Report Analysis

Insurer BHR reports are designed to reduce your recovery. Upload them and our AI tears them apart, flagging vehicle mismatches, locality errors, and unsupported rate reductions with case law citations ready to use.

Liability Assessment

Unsure on liability split? Get a structured assessment with recovery percentages, relevant case law, and the exact questions you should be asking before you concede a penny.

AI Reply Generator

Generate professional draft responses informed by case law precedent. Every legal statement is cited to a verified authority, never assumed or generated from general AI training data. Ready to review, customise, and send.

Case Law Library

Access a curated library of verified UK credit hire case law covering key authorities on BHR, impecuniosity, mitigation, period of hire, diminution, and more, with BAILII judgment links.

Frequently Asked Questions

How It Works

The TPI Correspondence Analyzer reads an insurer's challenge letter and identifies every argument raised, including rate, period, need, impecuniosity, and mitigation. It maps each argument to the relevant UK case law from a curated knowledge base and highlights unsupported assertions.

The AI Reply Generator drafts professional responses to insurer correspondence by drawing from a verified knowledge base of UK credit hire case law. Every legal statement is cited to a specific authority. The system does not generate case law references from patterns. It retrieves them from a checked library of verified authorities.

CreditHire Assist includes a curated library of 130+ verified UK credit hire case law authorities, covering key precedents on BHR (Stevens v Equity, Bunting v Zurich), impecuniosity (Lagden v O'Connor, Zurich v Umerji), mitigation, period of hire, nil-excess (McBride v UK Insurance), diminution, liability, and more.

CreditHire Assist uses a 3-layer hallucination guard. First, a curated legal knowledge base where every case and principle is verified by legal professionals. Second, precise retrieval logic that matches the right authorities to the right arguments. Third, output validation that checks generated responses against source material before they reach the user.

CreditHire Assist uses PII masking to strip personal identifiers before any data reaches the AI layer. It is GDPR compliant, uses role-based access controls, and applies enterprise-grade encryption. No client data is used to train the AI model.

CreditHire Assist includes a Response Templates feature that lets you save successful responses and share them across your team. This builds a library of proven arguments over time, improving consistency and saving drafting time on every file.

CreditHire Assist provides a structured liability analysis when you enter accident scenario details. It returns recovery percentages, relevant UK case law, and suggested investigation questions. It covers multiple accident types and references the Road Traffic Act and relevant authorities.

CreditHire Assist is designed to refuse rather than guess. If no verified authority exists in the knowledge base for a particular proposition, the system will clearly state that it cannot support the argument rather than fabricating a citation. This is a core safety feature.

CreditHire Assist's knowledge base is maintained and updated by credit hire professionals with decades of industry experience. New cases are added as they become relevant to credit hire disputes. The platform currently includes 130+ verified UK case law authorities.

CreditHire Assist can assess impecuniosity claims and generate responses grounded in the leading authorities including Lagden v O'Connor and Zurich v Umerji. It covers the key evidential requirements and common insurer challenges around financial means.

Interested in Learning More?

Get in touch to discuss how CreditHire Assist can support your team.