About CreditHire Assist

Built by credit hire professionals, for credit hire professionals.

Our Story

Why We Built This

CreditHire Assist was born from a simple frustration: credit hire professionals spending hours researching case law, drafting responses and challenging insurer arguments, when the answers were already out there, just hard to find quickly.

We saw an opportunity to combine the deep industry knowledge of experienced credit hire handlers with the power of AI. Not to replace professional judgment, but to supercharge it. Every feature has been designed by people who understand the day-to-day challenges of credit hire operations.

The result is a platform that helps teams respond faster, argue stronger and recover more. All backed by verified UK case law and built with security at its core. CaseFlow Automation, which operates CreditHire Assist, is Cyber Essentials certified with whole organisation scope. You can read the detail on our security and compliance page.

CreditHire Assist is also available in Australia at credithire-assist.com, built on Australian case law.

Our Mission

To give every credit hire professional access to expert-level legal insight, instantly.

Our Team

Founded by Craig Budsworth (ex Glaisyers & AX) and Chris Latham (ex KAM). Between them, over 50 years in credit hire, from claims handling to insurer negotiations to building the operational systems that run credit hire businesses.

Our Values

Accuracy over speed, transparency over complexity, and your data privacy above all.

Our Approach

AI constrained by a curated legal knowledge base. No hallucination, no guesswork.

This is not a generic AI tool with a legal prompt bolted on. It is a specialist system built by people who have spent decades in credit hire.

This tool exists because they got tired of watching teams reinvent the same arguments from scratch on every file.

Why Choose Us

What Sets Us Apart

Built by operators, not a VC-backed platform. That is exactly the credibility story credit hire teams respond to.

Purpose-Built

Built exclusively for UK credit hire. Not adapted from a general legal tool.

Verified Knowledge Base

Every AI response is constrained by a verified legal knowledge base.

Hallucination Guard

3-layer hallucination guard ensures no invented case law ever reaches you.

PII Protection

PII is automatically redacted before data leaves your browser.

Industry Professionals

Designed and maintained by credit hire industry professionals with 50+ years combined experience.

Controlled Access

Invite-only access with role-based permissions for your team.

Interested in Learning More?

Explore our features or get in touch. We would love to hear from you.