CreditHire Assist is a proprietary SaaS platform purpose-built for UK credit hire professionals. It combines enterprise-grade AI with a comprehensive legal knowledge base to help teams analyse insurer correspondence, draft responses, and manage cases - all with industry-leading safeguards against AI errors.
Paste or upload insurer letters. The AI identifies cited case law, validates it against our verified database, and highlights unsupported arguments.
Draft professional, citation-backed responses grounded in verified precedent. Customisable tone and strategy - firm, conciliatory, or without-prejudice.
Enter case specifics and receive strategic guidance with relevant authority. Includes argument letter generation and pre-emptive correspondence drafting.
130+ verified UK credit hire precedents, searchable and categorised. Each entry includes binding/persuasive status, key principles, and common insurer arguments addressed.
Our AI layer is powered by Google Gemini 3 - one of the most capable large language models available - but wrapped in our own proprietary safeguards:
Additional safeguards include a postcode fabrication scrubber (prevents invented locality data) and BHR vehicle challenge verification against known provider databases.
🔒 Documents stay on-device - text-based PDFs are processed entirely in your browser and only the extracted text is sent to our servers. The one exception is a scanned, image-only PDF, which is briefly uploaded for OCR and then deleted immediately, with a 24-hour safety-net purge.
🛡️ PII masking gateway - names, emails, phone numbers, VRMs, NI numbers, policy/claim references, and more are automatically redacted before reaching the AI. UK postcodes are deliberately preserved because they are material to basic-hire-rate and locality arguments; an output-side scrubber then removes any postcode the AI introduces that was not present in the original input.
🏢 Row-level security - every company's data is isolated at the database level. No cross-client access is possible.
🚫 No training on your data - your correspondence is never used to train AI models. Full stop.
🔐 Encrypted at rest & in transit - all data protected with industry-standard encryption.
Enterprise cloud infrastructure with automatic scaling, built-in redundancy, and high availability. No on-premise installation required.
Fully managed, encrypted relational database with row-level security policies enforcing strict data isolation between clients.
Backend logic runs on serverless edge functions - automatically scaling with demand. No cold starts, no capacity planning.
Responsive React web application accessible from any device. No software installation - works in any modern browser.
✅ GDPR compliant - data minimisation, privacy by design, and full transparency.
✅ ICO registered - Registration number ZC013423.
✅ Subject access rights - users can request access to, correction of, or deletion of their data at any time.
✅ AI provider terms - Google's enterprise terms prohibit use of customer data for model training.